Officer, IT Support

• Provide first-level support for hardware, software, and network issues.
• Install, configure, and maintain desktops, laptops, printers, and mobile devices.
• Assist staff with day-to-day IT needs, including password resets, software usage, and access issues.
• Diagnose and resolve issues related to operating systems.
• Ensure antivirus protection, data backups, and access controls are in place and functioning.
• Maintain records of issues, solutions, and system configurations for future reference.
• Support the implementation of IT policy and procedures to maintain system integrity.
• Other tasks assign by line manager.

Education: 

• Bachelor’s degree in information technology.
• Certification of other technical skills.

Experience: 

• Knowledge of network, CCTV, Intrusion Alarm, Access Control, and Fire Alarm.
• Able to support or do an activity on weekends or non-working hours.
• Mission to branches to resolve issues.

Skills: 

• Fast learner and hard worker.
• Computer Science.