Senior Officer, IT Quality Assurance
Project Management Office

Senior Officer, IT Quality Assurance

  • Reporting to: Supervisor, Project Quality Assurance
  • Location: Head Office
  • Closing Date: 30/09/2026
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Duties and Responsibilities

Test Planning and Designing:

  •  Review Business Requirement Documents (BRD), Functional Specification Documents (FSD), and Technical Design Documents.
  •  Develop Test Plan, Test Scenarios, Test cases/Test scripts. 
  •  Define test scope, test data, objectives, and acceptance criteria. 
  •  Ensure testing activities align with SDLC standards/procedures, UAT procedure. 

Executing Test: 

  •  Perform Integration Testing. 
  •  Perform Functional Testing. 
  •  Perform Regression Testing. 
  •  Support User Acceptance Testing (UAT). 
  •  Validate system functionality against business requirements.
  •  Ensure complete test coverage. 

Defect Management 

  • Identify, document/log, and track defects.
  •  Verify bug fixes and perform re-testing. 
  •  Prioritize defects based on severity and business impact. 
  •  Work closely with developers and business analysts to resolve issues. 
  •  Maintain defect logs and issue registers. 

Quality Governance and Compliance 

  • Ensure compliance with SDLC standards/procedures, UAT procedure, and other related policies, procedures, guidelines. 
  • Support audit reviews and regulatory examinations. 

Automation Testing Support 

  • Implement automated test tools (e.g. JMeter, etc.) 
  • Develop and maintain automated test scripts where applicable. 
  • Improve testing efficiency through automation initiatives. 
  • Understanding CI/CD and review quality validation activities.

Reporting and Communication 

  •  Prepare testing reports, defect status reports to line manager. 
  •  Escalate critical quality issues timely. 
  •  Perform other tasks assigned by line manager and/or senior manager team.
Qualification

Education: 

  • Bachelor’s degree in IT or other related fields

Experience: 

  • At least 2 years experience of Banking Operations: core banking system, Mobile Banking, Internet Banking, Card Management System, other digital channels. 
  • A high level of proficiency in English language, both writing and speaking.

Skills: 

  • Strong at time management and problem-solving skill.